Concerned About an Older Person?

Concerned About an Older Person?

If you are a family member, friend or someone else who is worried about an older person, you can contact us for confidential information and advice.

 
We can listen to your concerns, help you explore the options that may be available and talk through possible next steps.
 
You can contact us:
  • Call: 0808 808 814 – our Helpline is available 24/7
  • Text: 07860 052906 – open 9am–5pm, Monday to Friday
  • Email: Helpline@wearehourglass.org – open 9am–5pm, Monday to Friday
  • Instant message: Available through our website
 

Professionals – Make a Referral

 
Professionals can refer a victim-survivor aged 60 or over to Hourglass for specialist support.
Before making a referral, you must have the consent of the victim-survivor to share their information with us and for Hourglass to contact them.
Please provide as much relevant information as possible so that we can understand their circumstances, any immediate risks and the support they may need.
 
Professional Referral – Link to professional referral form

If you or anyone you know is suffering from abuse contact our 24/7 helpline

0808 808 8141
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