UK Covid Inquiry: Hourglass Feedback
“Taking action to support people say what they want, secure their rights, pursue their interests and obtain services they need. Advocacy providers and advocates work in partnership with the people they support and take their side, promoting social inclusion, equality and social justice.”
"I think advocacy is important because a lot of our clients are in positions where they have been silenced and supressed, so supporting them to regain their own voice and use this to discuss what they want/need is very rewarding.Advocacy is about building up knowledge and awareness so our clients feel empowered to take back control of their own lives.As community response we are part of the journey, but the client is at the helm of the ship, guiding their own way forward."
"Working as an advocate means to support who the person is, and where they wish to be in the future.We become their voice, their guidance and their safe space to discuss their worries and concerns. We then change ‘what is’ in to ‘what could be’ and for those who never thought that was achievable – it is life changing. And we get to be a part of that. It is the most amazing and rewarding journey."
I am supporting an 83 year old woman who has fled from her abusive daughter and now seeks social housing.She is bewildered by the process and receives emails with instructions as to how to circumnavigate tech issues on the online application service. I am advocating for her just to get the housing officer to assist her in her application.It was important to advocate on her behalf as the council worker had little awareness of the struggles older people have with online services.
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What we're doing in your nation
What we're doing in your nation
What we're doing in your nation
What we're doing in your nation